FAQs
How far in advance do I need to book with you?
I wish I had a good answer for you! My advice is as soon as you know you need a cake. This is not my full-time job (YET), so I have very limited availability (about 1 - 3 orders per week) at the moment, and they book up quickly!
How do I confirm my order?
Your order will be confirmed when you pay in full. I don’t take retainers or deposits. Until payment is received, the date is not reserved, and the order is not booked. Unfortunately, if I’m waiting to hear back from you, and another customer inquiries about the same date and submits full payment and I don’t have additional availability that week, I won’t be able to add your order. I take between 1 - 3 orders per week and those can book up very quickly. So, if you know you want to book, please let me know as soon as you can!
What if I don’t see the theme or style I want on your website?
That’s okay, and I hope you don’t! I try not to completely replicate cakes and want everyone to have a cake specially made and designed for them. Send me photos of cakes you like or better yet, send me photos of nurseries, invitations, florals, artwork, outfits, your Pinterest boards etc. so I can match with your theme. My favorite cakes are born from being inspired by things other than actual cakes!
Can you match my color scheme?
I will do my very best! I can’t guarantee an exact match, but I will get as close as possible. Colors can skew from phone and computer monitors to real life, but I will always try my hardest!
Do you deliver?
I sure do! A delivery fee will be applied, and it will be based off of distance from my location.
Where are you located? Are you a retail store?
I am in Pelham, AL. I am a home-based Cottage Bakery. Which means my kitchen is not inspected by the health department. However, I do have to follow cottage bakery guidelines and I do have a food handlers license and follow all safety and cleanliness standards.
Are your cakes allergy friendly?
Unfortunately, no. Although I don’t use nuts in all my cake recipes, I do use them in my kitchen. If you have a dietary restriction that is not allergy related, I can most likely alter our recipe to accommodate you. I do have recipes that use gluten free flour, plant based butter, and egg substitute.
Why are your cakes so expensive?
Talk about sticker shock, right? But these cakes take so much time! They’re each works of art. Decorating a single cake can run anywhere between 1-12 hours! A lot of that is dependent on the decor, which is why that is reflected in the price. That doesn’t include “office work” (invoicing and responding to emails), planning out the designs, cleaning and sanitizing the kitchen, or packaging. So, the total time for an individual cake really is close to 3-16 hours. Crazy right?!? Yes, the cakes are expensive, I totally understand your concerns, but these are so much more than the cakes you get at the grocery store! It is decor and details to help make your event a little extra special.
Can I cancel my order?
Orders may be canceled 2 weeks prior to the pick-up date with a 50% refund. The refund is only 50% because I have already sourced supplies needed for your order (boards, fondant, sprinkles, toppers, etc.) and the perfect packaging.
